Unfair ticketing process likely to cause much disappointment for fans, in our final season at the lane:
The club have changed the sales mechanism for next seasons matches at White Hart Lane and in doing so can expect many disgruntled fans, as their new system is simply unfair to the majority of fans of our club. Loyal members who have been coming to games for years can expect to miss out on some if not many category B and C matches for the coming season, this is due to a ballot which decides which members have been successful in purchasing tickets. Furthermore, fans will probably not be able to choose specific seats which will cause a lot of annoyance for members. However, the club has said; “This process will not see a reduction in the chances a member would have in obtaining tickets versus the traditional sales process we have employed in recent years. However, it will eliminate the frustrations that can be experienced at peak times during periods of high demand when large numbers of people are attempting to purchase tickets via telephone and internet. Applications will be able to be submitted online at any point during the advertised period or in person at the Ticket Office during office hours.”
I simply do not believe this statement for it causes much uncertainty when members apply for tickets, where as the old system was although not entirely reliable, it was at least fair and meant the vast majority of fans were able to purchase tickets. Category A matches will now be decided by the amount of loyalty points a member has accumulated, which in some ways is fair as it recognises loyalty from fans but it also gives younger fans less chance of going to see a match. Furthermore, Spurs have yet to announce how many loyalty points one needs if they are to be able to acquire a ticket for a category A match, this will leave many members anxious. Most importantly I understand that there will be a reduced capacity next season and I am grateful that many will be able to see Spurs in the champions league at Wembley. However, I think our club needs to show more understanding for members as they are simply prioritising those who have the most money the season ticket holders, Spurs have said; “Members are advised that due to the relocation of over 1,800 season ticket holders as a result of the stadium development works in the North-East corner, tickets in the South Stand will be extremely limited next season”.
This prioritising of season ticket holders is incredibly frustrating as it doesn’t show any appreciation to loyal members. I ultimately hope Spurs have a serious rethink about changing their stance and making it much easier for members to acquire tickets for our final season at our beloved ground! Below is the link to the clubs announcement which was made yesterday.